Human performance remains vital in the ability to react quick and flexible in complex situations, disruptions and unpredictable events. Resilience for these situations is ensured by addressing human performance from a safety perspective within the ATM system. Understanding the characteristics and role of human performance, the factors determining complexity in the ATM system and pro-actively balancing and mitigating workload is essential to preserve this resilience.

MovingDot provides you with advice regarding the critical success factors in your operation, the traffic handling strategies and best practices for your operational staff, as well as workload management methods to ensure safe operations in complex, disrupted and unpredictable situations.