Our human performance services:
People play a vital role in creating safety and resilience in aviation. Human performance integration in the high-stake, complex and socio-technical ATM system is therefore key to unlock operational excellence. MovingDot’s Human Performance services make sure that operational staff can operate safely and efficiently within the complex system and environment around them. We provide you insight and pragmatic solutions to optimise human performance tailored to the operational and organisational context and help you assure sufficient, proficient and qualified staff and optimal performance at all times.
MovingDot’s Human Performance Services
MovingDot’s consultants have a profound understanding of the operational functions, tasks and human performance in current and future ATM. Following an integral and systemic approach, MovingDot can assist you with addressing the human dimension in the socio-technical ATM system. In this, we bridge the gap between policy and operations and search for solutions that best suit your operational and organisational environment. And with MovingDot’s multidisciplinary perspectives, human performance also leverages safety, operational, staffing, technical, procedural and airspace design topics. In addition, MovingDot has wide-ranging experience with ANSP business processes and policies and can assist you in enabling pro-active and efficient management to manage human capital and staff your ATM system.
As co-chair of CANSO’s Human Performance Management Working Group, MovingDot also contributes to establishing a global roadmap for Human Performance in ATM.
Fatigue Risk Management (FRM)
Managing fatigue-related risks of operational staff and implementing Fatigue Risk Management in compliance with ICAO and EASA can be challenging. MovingDot can assist you in assessing your status quo in FRM and advice and develop FRM elements such as work time limits, rostering principles and -processes and assessment and monitoring fatigue-related (safety) risks. In addition we can provide fatigue awareness workshops and can assist in a step-by-step implementation of FRM, whilst also considering existing best practices and stakeholders.
Complexity- and Workload management
Management of complexity and workload in the operation is fundamental to enable optimal human performance. Following an integral and strategic approach, MovingDot creates a clear view on the factors determining complexity and workload in ATM and provides mitigating strategies and pragmatic solutions tailored the operational and organisational context. In this, we also take the integral perspective of effective complexity- and workload management strategies and processes in the operation and robust working position staffing concepts that suit the operational needs and requirements.
Human-Centered Design
To enable optimal human performance at all times, operational workability in the ATM system is key. In the incremental growth towards more predictable and planned operation, increasing automation, modernization of airspace, new operational concepts and introduction of unmanned aviation, addressing the human perspective is key to ensure that ATM remains operable, resilient and safe. MovingDot can assist in addressing and incorporating the human perspective in operational concepts, in assessing the impact on human performance, operational functions, work processes and competency profiles and in the transition to new ATM systems and concepts.
Other products and services
- Embedding human performance into safety management systems and fostering a strong safety and just culture;
- Vision, strategy and roadmap development on the human in ATM;
- Advice in automation strategy, principles and considerations;
- Provision of an introductory course or advanced masterclasses on human performance in ATM system;
- Policy and strategy advice to implement and improve training and proficiency programmes for operational personnel.
Feel free to contact MovingDot’s lead Human Performance consultant – Marian Schuver for more information: marian.schuver@movingdot.nl